FAQ

What does Pyaarnation offer?

Pyaarnation specializes in personalized art, allowing you to create unique artwork tailored to your preferences. Whether you're looking for a special gift or a meaningful piece for your own collection, we’re here to help you bring it to life.

Where is Pyaarnation based?

We are an India-based company, with our workshops located in Mangalore, Kerala, and Delhi. All orders are designed, fulfilled, and shipped from these locations.

You can explore and place orders anytime at pyaarnation.com, which is available 24/7. For questions or support, our customer care team is available Monday to Saturday and aims to respond within 24 hours. Simply reach out via our Contact page, and we’ll be happy to help.

How does the customization process work?

Our online customization tool makes it easy to choose your preferred art style, colors, and design elements. You can personalize your artwork with names, dates, or special messages to make it truly your own.

What types of art can I personalize?

We offer a wide selection of customizable art, including:

• Star maps

• City maps

• Kids collection

• Family moments

• Photo-based designs

• Custom quotes and vows

You can also choose between modern, minimal, abstract, classic, or vintage styles with options to add clipart, text, backgrounds, and more.

Do you offer gift options?

Yes. Personalized art from Pyaarnation makes a thoughtful gift for birthdays, anniversaries, weddings, or any special occasion. Our customization features allow you to add a personal touch that makes each gift memorable.

We know gift shopping can be tricky, so we aim to make the experience smooth and enjoyable.

What is the shipping timeframe for orders?

Please refer to our Shipping Policy for full details.

Can I track my order?

Yes. Once your order is shipped, you’ll receive a tracking link to monitor your package in real time.

What is the quality of your frames?

We offer high-quality, durable frames that are carefully selected to match each artwork’s style. All frames are delivered ready to hang, ensuring your artwork looks great and is easy to display right away.

What is archival printing, and why is it important?

Archival printing uses pigment-based inks and acid-free materials to produce artwork that lasts. This method prevents fading and damage over time, helping your art remain vibrant and beautiful for years to come.

Can I request custom sizes?

Yes. If you need a specific size for your artwork, contact our support team and we’ll do our best to accommodate your request.

What if I have more questions?

We’re always here to help. If you have any other questions or need assistance with an order, please reach out via email or chat. Our support team will be glad to assist you.

Do you accept returns?

Please refer to our Returns and Refunds Policy for full details.

Note: Because all artwork is custom-made, returns or exchanges are not guaranteed. However, we will work with you if an issue arises and do our best to resolve it quickly.

How is my order packed?

Every order is custom-printed and packed with care. We use protective materials to ensure your art arrives in perfect condition.

Where can I see confirmation of my order?

You’ll receive email updates throughout the process — from order confirmation to production, shipment, and delivery tracking.

Can I change or cancel my order?

Because all our products are made-to-order, changes or cancellations are only possible before production begins. If you need to cancel or update your order, contact us as soon as possible at hello@pyaarnation.com or via chat.

We can’t guarantee cancellations after production has started, but we’ll do our best to help.